1 reviews | Active since Sept 2015

14 Mar 2017, 10:31

BAad service still continues

<p>I received a call from one of your advisors instead of resolving the issue you compicating things,my main concern is not about getting my number back its about you guys not clearing my name even after i paid the account in full.I am taking this issue to the ombudsman your advisor even said i should do that because it is process.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2017, 10:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team