KM
Katli M
1 reviews | Active since Oct 2013
23 Oct 2023, 10:44
*****
I have an issue with Vodacom, I app**** for a data deal at there store in mall of Africa November/December 2021, but decided not go through with it due to the package not meeting my requirements and left. Six months later someone *****ulently took a contract under my details, fortunately I managed to pick up this before it was delivered to the owner and reported this, now every six months when I check my credit report Vodacom is always hitting, why are your agents checking my credit score? Seems like ***** is your way of increasing sales at the cost of innocent citizens. Stop complicating my life or else i will take this further
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Replies (1)Vodacom's replyOfficial
23 Oct 2023, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Oct 2023, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
