TM
Tlangelani M

1 reviews | Active since Apr 2024

04 Apr 2024, 18:25

*****

I had a cellphone contract that ended in 2019. It was never canceled and in December they debited my account for a cellphone and watch that i never authorized. When I went to enquire I found out that they ****d my ID and processed an upgrade on the existing contract at a vodashop in Killarney. I still deal with outstanding amounts that I'm not aware of to date, even after attempting to close the contract.

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2024, 07:41
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team