TM
Tlangelani M
1 reviews | Active since Apr 2024
04 Apr 2024, 18:25
*****
I had a cellphone contract that ended in 2019. It was never canceled and in December they debited my account for a cellphone and watch that i never authorized. When I went to enquire I found out that they ****d my ID and processed an upgrade on the existing contract at a vodashop in Killarney. I still deal with outstanding amounts that I'm not aware of to date, even after attempting to close the contract.
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Replies (1)Vodacom's replyOfficial
05 Apr 2024, 07:41 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Apr 2024, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
