SM
Samuel M

1 reviews | Active since Apr 2021

17 Nov 2025, 09:37

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Nothing shy of ***********. Took about a month to resolve an issue with my home router (which affected my wfh setup and studies) and asked them to cancel one of my numbers as a result (who's contract expired in Sep 2025 anyway) but they upgraded that number instead and are keeping me on for another 2yrs instead!!

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2025, 10:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team