MD
Muzi D

1 reviews | Active since May 2022

23 Sept 2024, 11:29

*****

I once app**** for a contract at istore under vodacom. Last week I received a call from ladies who wanted to offer me a contract for data and they had all my details including banking details. According to popi act they shouldn't keep my details if I don't have any account or contract with them. I rejected their offer and today at 11:03 a guy from Vodacom threatened to use my details and get me blacklisted just because I'm telling him I don't want anything and they must remove my details.

0
Replies (2)
Vodacom
Vodacom's reply23 Sept 2024, 12:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

MD
Muzi D's update23 Sept 2024, 12:46
Reviewer Update
No it was not a **** it was vodacom