MD
Muzi D
1 reviews | Active since May 2022
23 Sept 2024, 11:29
*****
I once app**** for a contract at istore under vodacom. Last week I received a call from ladies who wanted to offer me a contract for data and they had all my details including banking details. According to popi act they shouldn't keep my details if I don't have any account or contract with them. I rejected their offer and today at 11:03 a guy from Vodacom threatened to use my details and get me blacklisted just because I'm telling him I don't want anything and they must remove my details.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
23 Sept 2024, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Sept 2024, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MD
Muzi D's updateReviewer Update
23 Sept 2024, 12:46No it was not a **** it was vodacom
MD
Muzi D's update23 Sept 2024, 12:46
Reviewer Update
No it was not a **** it was vodacom
