MO
Marnic O

1 reviews | Active since Nov 2024

07 Nov 2024, 14:45

B

I find it very difficult to understand that i have been debited for 2 years from vodacom for IP talk sollution that i never asked or never saw in my life ,when asking to cancel they refund me for what was paid ,right after refunding the following they start to debit me again ,i have to go through the whole process again (this is now number 6 time the same thing happens) when i refused to pay my account till the problem is solved they blocked my phone from using ...what should i do to get this damn contract cancelled ...?

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2024, 08:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team