AM
Ayanda M
1 reviews | Active since Sept 2021
16 May 2022, 15:22
Ayanda Malunga
Don't ever take any product with vodacom the service is **** with a capital letter S I have paid their outstanding balance for an LTE in full over a year ago and they are still coming up on my report demanding my record I spoke to 6 agent none of them helped me and all one is looking for is just a letter don't take anything with them service is very bad
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Replies (2)
Vodacom's replyOfficial
16 May 2022, 16:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 May 2022, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 May 2022, 16:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You will receive the settlement letter in 1-2 days and ITC will be updated within 7 working days. Regards Consumer Website Team
Best regards,
Vodacom's reply17 May 2022, 16:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You will receive the settlement letter in 1-2 days and ITC will be updated within 7 working days. Regards Consumer Website Team
Best regards,