MV
MARTHINUS V

1 reviews | Active since Jun 2012

01 Feb 2021, 15:07

awfull Vodacom

this i my 3rd review on Vodacom first one wa placed on 04/09/2020 last week friday i placed another complaint trying to get problems resolved . today im placing this review to inform vodacom i have stopped my debit order don't try and debit my account for any money even for the contracts thats working fine because you cant separate it and get things done properly .i know your going to try and force me to pay you . unfortunately for you i wont and that's why i'm posting this review because that will serve as proof that i did communicate with you and that will stand up in a court of law to proof you are the ones in breach of contract

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2021, 21:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply05 Feb 2021, 14:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team

Best regards,