SF
Stefan F
1 reviews | Active since Nov 2019
15 Nov 2019, 14:52
AWFULL SERVICE VIBE 4G
i recently saw the Vibe 4G handset being advertised at R299 and i was very interested. I went to Vodacom King Williams Town (stone towers) today on the 15th of November 2019 and when i spoke to a consultant he did not even know what i was talking about. He never even heard of the Vibe 4G phone. In all honesty it is truly abysmal service and knowledge about consultants not even knowing Vodacom's own products. Bad service indeed.
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Vodacom's replyOfficial
17 Nov 2019, 13:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply17 Nov 2019, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team