NS
Ntokozo S
1 reviews | Active since Mar 2021
05 Sept 2023, 15:05
Awful treatment
I'm really tired of Vodacom I paid my account before it due the amount I was supposed to pay is R 409.97 instead I paid R410 and now they say I owe them for this month but I already paid I wish I never took a mobile device at Vodacom they're like seriously I want to warn others to never ever take a mobile device at Vodacom store
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Sept 2023, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Sept 2023, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team