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Paul M

1 reviews | Active since Oct 2017

03 Oct 2021, 15:57

Awful service useless Vodacom worst network in SA

Second review- vodacom business is terrible! Awful service, incompetence and all in all useless company! As per previous review, it has been 6 weeks since I started the process with vodacom to get a contract. Besides the terribly useless service i got from their agents, their helplines are useless and still, after 10days my sim card has not been activated and no one at vodacom can explain why. Despite hundreds of emails and phone calls, I am still without an active sim card even though they have delivered the phone. Vodacom is by far the worst cellular provider in SA. I will never recommend them, and if I havent been struggling with them for weeks now, I would have cancelled the order and told them to shove it where the sun doesnt shine! Awful awful awful experience

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Vodacom
Vodacom's reply03 Oct 2021, 16:53
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team