Awful service-phone not repaired in 3 months

<p>3 months ago I took my contract phone in for repairs at Vodacom tygervalley. I completed all required paperwork. To this day my phone has not even been touched by the repairs department. I have exhausted all mediums of follow up and complaints from head office, customer relations, the store and repairs. No one has taken accountability or told me where the hold up is. Every time I have physically gone to the store my damaged phone is shown to me as not attended to.</p> <p> </p> <p>Managers have promised to deal with the issue personally after being shocked themselves by the service but to this day not a single manager has gotten back to me or they cannot be found at the store irrespective of the time or day.</p> <p>Hello Peter was my last resort. I am paying for a phone I have had no access to for 3 months!! </p>