cE
cassim E
1 reviews | Active since May 2013
28 Nov 2021, 13:03
Awful service from vodacom
Awful service. Ported from telkom to vodacom last Tuesday or Wednesday. After 24 hours my port did not take place. People call me and line says busy. Also I can send out 0 text messages and recieve 0 messages. This was escalated but nothing done. As per below
Hello Cassim, please be advised that we have escalated this matter to our Port Support Team, to have them look into this as soon as possible, as it was escalated more than 48 hours ago.
This is your reference number is EC-1707-3JEE45.
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Replies (3)
Vodacom's replyOfficial
28 Nov 2021, 17:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2021, 17:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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cassim E's updateReviewer Update
28 Nov 2021, 20:31I was told il be contacted days ago
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cassim E's update28 Nov 2021, 20:31
Reviewer Update
I was told il be contacted days ago
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cassim E's updateReviewer Update
29 Nov 2021, 09:53I cannot wait it cannot take 7 days.
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cassim E's update29 Nov 2021, 09:53
Reviewer Update
I cannot wait it cannot take 7 days.