TM
Themba M
1 reviews | Active since Feb 2015
17 Feb 2025, 11:30
AWFUL SERVICE!!!
I had a contract with Vodacom for a cellphone which I found out that I was handed over to MBD for collection.
I paid up the account on weekend which was Saturday and 2 days later I’m still being told to wait for 24 hours to get a simple settlement letter
This is really such a terrible customer and don’t wish for anyone to take any Vodacom contract because they are the worst!!!
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Vodacom's replyOfficial
17 Feb 2025, 11:58 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2025, 11:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team