1 reviews | Active since Jul 2016
AWFUL SERVICE!!!!! CAN EXIST WITHOUT CLIENTS.
<p>On 7/6/2016 I phoned call centre and requested to cancel my 3g contract.(expired) On the 30th June 2016 I realised that my main number (Red Advantage) was cancelled, instead of 3G. Phoned call centre the same day and reported ref 1- ********** 9235. Up to now 10/7/2016 no response. Visited local Vodacom shop Flamwood three times, was very helpfull, but could not resolve. VODACOM HAS NOT T RESPONDED, SINCE 30/6/2016. PROBLEMS WITH E-MAIL, SAME EXPERIENCE, SHOULD BE INVESTIGATED BY CONSUMERS BOARD. EXCELLENT EXAMPLE FOR DISCUSSION ON CARTE BLANCHE, AND OTHER RELEVANT PROGRAMS. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
