KN
Kwanele N

1 reviews | Active since Dec 2012

09 Mar 2024, 15:24

Awful **** service

This is again the worst company to deal with.Again someone forgot to activate/complete an order so VUMA cancelled by service even after Vodacom took my money.Project managers off for the weekend so I as a client can only get assistance on Monday!! This is really awful every single month it's a problem.

0
Replies (2)
Vodacom
Vodacom's reply09 Mar 2024, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team 
KN
Kwanele N's update11 Mar 2024, 15:22
Reviewer Update
Day three still no service and yet they will need to debit the full amount.Shocking service indeed