LZ
Langa Z

1 reviews | Active since Jan 2024

29 Oct 2024, 06:55

Awful network and unnecessary additional costs!!!!!

I don’t know what the point of having a fixed contact with Vodacom when they add unknown fees to you contract every month and the contract is different amounts every month . My contract amount when yup almost R300 the past few months for no explained reason . My advice to people would be DONT TAKE CONTRACTS WITH VODACOM!!! Unless you are prepared for unnecessary headaches and network that works when it feels like it . Cancel if you have a chance

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Replies (1)
Vodacom
Vodacom's reply29 Oct 2024, 08:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team