TZ
Thabile Z

1 reviews | Active since Aug 2015

02 Mar 2017, 09:14

Awful experience

<p>I performed an upgrade on the 10th of february and my handset still hasn't arrived. Apparently, it was sent back to Midrand because they called and my cellphone was on voicemail. They didn't even leave a message for me to contact them back. I'm very unhappy with the snail service that the vodacom on-line store is providing.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2017, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,