Awful Customer Service Yet Again!!!

On the morning of Monday 20 July 2015. I had seen a text on my phone to say that my mandatory call limit had been exceeded and as a result my service is suspended. I called the 082111 number and they advised that there is no limit set on my phone and i need to call the accounts department (***). I called the accounts department and spoke to Pheleka she said that there seems to be a technical error as my account is in order and it should take around 1- 6 hours for a resolution and my service to be re-instated (Ref no S3-8Bo2L-LLF4X). My service was not re-instated and i had to call the *** number again to which a gentleman by the name of Piwa assisted me and said that the service request was due on Wednesday 22 July 2015 and i would receive a call at 10:00 am. I waited till 14:55 and i had to make the call again to the call centre. This time i spoke to Amogelang and she said that the request was pending on their side and they not certain of resolution date. All i get is text saying they are working on the problem. Its been 3 days and still no service. Its highly frustrating as i pay my account every month. I want my service reinstated immediately.<br> <br>