TZ
Thabile Z

1 reviews | Active since Aug 2015

09 Dec 2016, 14:35

Awful awful service

<p>I've recently contacted Vodacom 111 in order to perform a sim swap and I answered the questions to the best of my knowledge and apparently the responses were false and now I have to visit a Vodacom shop which is 30km away. Talk about a complete of time and money.</p>

0
Replies (1)
Vodacom
Vodacom's reply10 Dec 2016, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team