MZ
Mathilda Z
1 reviews | Active since Nov 2020
04 Dec 2020, 09:38
Awesome Service!
Yes, it is me again. I received a sms this morning that I owe a certain amount for 3 months that I haven't paid, but I did and when I phoned the call centre, I spoke to one fantastic person by the name of Nkululeko Makhatini, he helped me sort out this mess with a smile on his face and went the extra mile to make me soooo happy. I only ow the months contract money and I'm veryyyy happy to get this awesome service from him. Keep going Nkululeko, you make customers very happy with you awesome service. Thank you, Thank you and Thank you once again. Awesome!
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Replies (2)
Vodacom's replyOfficial
04 Dec 2020, 11:09 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply04 Dec 2020, 11:09
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
MZ
Mathilda Z's updateReviewer Update
04 Dec 2020, 13:23Thank you. He was awesome! He really went the extra mile. Thank you so much. :-)
Very happy customer.
Very happy customer.
MZ
Mathilda Z's update04 Dec 2020, 13:23
Reviewer Update
Thank you. He was awesome! He really went the extra mile. Thank you so much. :-)
Very happy customer.
Very happy customer.