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Mpho M

1 reviews | Active since May 2016

10 Dec 2018, 15:55

Awesome service at Vodacom

I called Vodacom as i wanted to cancel my contract and spoke to Precious ****oana who then explained a lot of products how they work and which product i can consider before cancelling. Her product knowledge is on point, She made it a point that i am satisfied and kept checking if my data line is active, she called about 6times to make sure i can use my wifi.. by the end of day i was online and no longer cancelling my contract with vodacom... A big thank you to Precious ****oana :)

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Replies (1)
Vodacom
Vodacom's reply10 Dec 2018, 18:18
Official
Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team