Awesome service

I posted a complaint on the 4th of May about the terrible service or lack thereof that I was getting from vodacom. All I got was an acknowledgement email no one bothered to sort out the problem I had. I had to call again 2 days later and thank God I got through to someone that knows what they are doing. I spoke to Gerald and angry and frustrated as I was he managed to calm me down, contacted the courier company and did his best to make sure my modem gets delivered. But he didnt just leave it at that, he made constant follow ups until he made sure the deliveryewas done and I was happy. I would really like to thank Gerald, I have not experienced such great customer service in years from any service provider especially not vodacom! The rest of the company could learn a lot from Gerald because clearly he is the only one at vodacom that knows what customer service means! If you need anything sorted out speak to Gerald the others will just waste your precious time