TC
Thembeka C

1 reviews | Active since Sept 2016

04 Oct 2021, 14:15

Awesome service

I would like to thank Martha Gadebe from the eService Team for her assistance. Even though my query was frustrating dear you assisted the best way you knew how. Thank you for your awesome service dear. Your calmness and dedication to assist me was remarkable. Really appreciate it.

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2021, 16:02
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team 
TC
Thembeka C's update06 Oct 2021, 08:08
Reviewer Update
Dear Kagiso Majiu

I honestly don't know how to thank you for your assistance. I know it wasn't easy but you managed to assist the best way possible.

The sim swap was successful and it is all thanks to you. Your calmness, resilient, keeping your word had made me to have far more respect for you.

I can now work again all thanks to you. Your patience with me and trying every possible way to make sure that I got my number back was remarkable. Proper customer service you gave me.

I really appreciate you dear and honor the service given to me. You did extremely well, if I could I would reward you myself with something great trust me I would.

I pray that you excel in your work and that God takes you to greater heights. You deserve nothing but the best in your life. Vodacom is extremely lucky to have you as part of they team, I personally know that God sent you my way and I'm grateful for that and shall always be.

Thank you once again dear, you are truly awesome.

May God bless you for me.