LW
Lehlohonolo W

1 reviews | Active since May 2016

31 Oct 2023, 11:03

Awesome costomer service

I called Vodacom today and spoke to a consultant by the name of Zintle Joni, I have to say, the customer service from that lady is out of this world, very friendly and accommodating, during our conversation she mentioned that I shouldn’t be surprised if I hear background noises as she’s working from home, she is not feeling well but she’s assisting as it’s a busy day, commitment doesn’t get any better, I hope her efforts are recognised, she’s very friendly and outgoing, I rate her 15/10..

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2023, 11:58
Official
Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards Vodacom Consumer Website Team