SK
Sikhulile K
1 reviews | Active since Feb 2021
20 May 2022, 07:44
Awaiting refund on cancelled data contract
Still waiting for Vodacom and Mondo to process my refund from Feb 2021. This relates to a cancelled data contract
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Replies (2)
Vodacom's replyOfficial
20 May 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 May 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 May 2022, 11:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, we have logged the refund request. Your reference is ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply20 May 2022, 11:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, we have logged the refund request. Your reference is ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,