rN
riaan N
1 reviews | Active since Jan 2014
20 Feb 2024, 08:19
Awaiting on the cancelation department
To start off I have 3 Vodacom contracts & Vodacom fibre. On Saturday February 17th Vodacom upgrades phoned me and wanted to sell a bunch of new contracts to me .. I agreed on one new contract on one condition ,They must make the one contract a prepaid number. Which both parties agreed on . The sales person said he asked the cancelation department to phone me AND I AM STILL WAITING . I tried from my side but they don't answer
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Vodacom's replyOfficial
20 Feb 2024, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2024, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
rN
riaan N's updateReviewer Update
22 Feb 2024, 13:42Thank you very much Vodacom for attending to this matter . I will write another review with 5 stars when I upgrade in the next 2 months or so. If everything goes smoothly ;-)
rN
riaan N's update22 Feb 2024, 13:42
Reviewer Update
Thank you very much Vodacom for attending to this matter . I will write another review with 5 stars when I upgrade in the next 2 months or so. If everything goes smoothly ;-)