1 reviews | Active since Mar 2009
Awaiting installation
<p>I app**** for Vodacom fiber and immediately after cancelled my Telkom Mobile account due to their poor service. They obvoiusly require a full months before the account is completely terminated.</p> <p> </p> <p>My contract with Telkom is now terminated and I still have not had an installation. I recived a mail last week saying someone was trying to call me regarding installation. I have no missed calls or voice mails. I rep**** and still have no response. I run a small business from home and pay for streaming services. They all paid but I cant watch now. So who is going to refund me for these services? I am just loosing money.</p> <p> </p> <p>I cannot belive how long the process is for my account to be approved and installed. My order number is SO170407/ SOLUTION: 1- ********** 8236</p> <p> </p> <p>I am sure I will only get a response to this complaint in a week judging by the speed of your other services.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
