CA
Cohen A

1 reviews | Active since Oct 2012

18 Dec 2016, 09:23

awaiting feedback from supervisor

<p>I am still awaiting feedback from a sales supervisor called LEN and an agent Natasha regarding the completion of my upgrade. I was promised feedback with days but still have gotten no feedback. I would like a proper MANAGER to listen to the calls and the way I was treated on the phone as I am sure that this is not the level of service vodacom provides.</p> <p> regards</p> <p>Cohen Axford</p> <p> ********** </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply18 Dec 2016, 10:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,