NS
Nizaam S

1 reviews | Active since Feb 2017

10 Apr 2019, 09:39

Awaiting Confirmation call

I app**** online for a Huawei P30 lite after back and forth communications it was eventually approved. The issue now is that my confirmation call has not come though yet. Still waiting. Please contact me back so i can confirm my order so delivery can be dispatched. My contact number ********** 379 / ********** 354.

0
Replies (3)
Vodacom
Vodacom's reply10 Apr 2019, 11:04
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

NS
Nizaam S's update10 Apr 2019, 11:10
Reviewer Update
Still no call from Vodacom
Vodacom
Vodacom's reply10 Apr 2019, 13:07
Official
Dear Nizaam, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

There is currently no stock available of the device. Stock is expected to arrive on Friday and thereafter the device will be released. 

We apologise for the inconvenience caused. 

Regards, 
Vodacom Consumer Website Team 

Best regards,