TG
Thando G
1 reviews | Active since Jan 2020
10 Jun 2021, 11:29
Awaiting Callback
Greetings,
Last week I contacted Vodacom regarding th lack of communication between myself and their partners Afrizone. I apologize for using you guys as intermediaries but I have no other option. They eventually called back and everything went well and the lady took down my information but now the lady hasn’t called back AGAIN ! so I’ve resorted to this option again.
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Replies (2)
Vodacom's replyOfficial
10 Jun 2021, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jun 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jun 2021, 07:25Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we escalated your query to the Afrizone team for further assistance. Based on the feedback provided, the team made contact with you and the sales order has Declined.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we escalated your query to the Afrizone team for further assistance. Based on the feedback provided, the team made contact with you and the sales order has Declined.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jun 2021, 07:25
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we escalated your query to the Afrizone team for further assistance. Based on the feedback provided, the team made contact with you and the sales order has Declined.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please note that we escalated your query to the Afrizone team for further assistance. Based on the feedback provided, the team made contact with you and the sales order has Declined.
Regards,
Vodacom Consumer Website Team
Best regards,