KM
Khetha M

1 reviews | Active since Feb 2017

08 Feb 2017, 01:00

Awaiting battery from repairs for donkey years

<p>I sent my LG G3 contract phone for repairs together with the battery on October 2016 at Vodacom Ladysmith Oval Centre and later they replaced the phone from repairs with a new LG G3 without the battery. I requested my battery and they couldn't find it ..they then decided to give me a damaged battery which I sent it back again. I've been to the branch almost every week to follow up. I'm being told that by the Technician that a new battery is being couried, it will arrive the following week...everytime.. the following week. Please help me. </p>

0
Replies (3)
Vodacom
Vodacom's reply08 Feb 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Feb 2017, 11:06
Official

As per telephonic discussion,feedback provided.

Regards

FM

KM
Khetha M's update02 Mar 2017, 00:11
Reviewer Update

I still haven't received my battery back yet I'm paying more than R1000 every month.