1 reviews | Active since Feb 2017
Awaiting battery from repairs for donkey years
<p>I sent my LG G3 contract phone for repairs together with the battery on October 2016 at Vodacom Ladysmith Oval Centre and later they replaced the phone from repairs with a new LG G3 without the battery. I requested my battery and they couldn't find it ..they then decided to give me a damaged battery which I sent it back again. I've been to the branch almost every week to follow up. I'm being told that by the Technician that a new battery is being couried, it will arrive the following week...everytime.. the following week. Please help me. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
Regards
FM
As per telephonic discussion,feedback provided.
Regards
FM
I still haven't received my battery back yet I'm paying more than R1000 every month.
I still haven't received my battery back yet I'm paying more than R1000 every month.
