DM
D M

1 reviews | Active since Oct 2022

07 Feb 2023, 10:31

Avoiding their mistakes

I have lodged a complaint with Vodacom inregards to incorrect billing but they have just messaged and indicated its sorted yet refuse to acknowledge my complaints or concerns

Ever since they have been avoiding me

0
Replies (5)
Vodacom
Vodacom's reply07 Feb 2023, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
DM
D M's update07 Feb 2023, 13:53
Reviewer Update
When exactly will this be?
DM
D M's update08 Feb 2023, 14:36
Reviewer Update
I see still no response
DM
D M's update09 Feb 2023, 08:43
Reviewer Update
Hi

Is there a reason i am being ignored?

Thanks
DM
D M's update10 Feb 2023, 09:39
Reviewer Update
Hi

I am still awaiting a reply