Avoiding Problems.
I upgraded my WiFi a few weeks ago & now suddenly vodacom is not giving the data they promised, when I try phone, they always busy, the self help doenst help at all & try go on to vodacom website, just keeps kicking you out. Almost like they trying to avoid problems.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
02 Dec 2021, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2021, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
04 Dec 2021, 17:26I was promised an 80GB day, 50GB night & 10GB. The first 2 months I got the right amount & the last 2 months it been 30GB short on the day data. You can listen to the sales thing as it was recorded. Once this is sorted, I would like the 60GBs added that is owing.
's update04 Dec 2021, 17:26
Reviewer Update
I was promised an 80GB day, 50GB night & 10GB. The first 2 months I got the right amount & the last 2 months it been 30GB short on the day data. You can listen to the sales thing as it was recorded. Once this is sorted, I would like the 60GBs added that is owing.
Vodacom's replyOfficial
08 Dec 2021, 14:48 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2021, 14:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
's updateReviewer Update
08 Dec 2021, 15:28Problem is, I have called that number a few times & get the same issue, lines are too busy.
's update08 Dec 2021, 15:28
Reviewer Update
Problem is, I have called that number a few times & get the same issue, lines are too busy.