NK
Naeem K
1 reviews | Active since Mar 2020
26 Nov 2020, 14:00
AVOID VODACOM! WORST NETWORK . EXTREMELY SLOW AND DOESN'T WORK
ABSOLUTE DISGRACE. MTN HAS SPEEDS 5x FASTER and im stuck with a network t that half the time never is fast enough to open emails or open their very own app! WHAT A DISGRACE. SHAME ON YOU VODACOM! FIX YOUR NETWORK! HOW DO YOU JUSTIFY SUCH A SLOW 4G NETWORK??? WHAT AM I PAYING FOR!!!!!
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Replies (2)
Vodacom's replyOfficial
26 Nov 2020, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Nov 2020, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Nov 2020, 17:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2020, 17:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,