LB
Lulu B
1 reviews | Active since Jul 2021
12 Jan 2022, 13:28
Avoid Vodacom, or face the consequences!
Vodacom is beyond hopeless. I was going to write what they did to me, only to see that there are already thousands of similar reviews. So I won't waste my breathe, because they clearly don't care and have no intention, nor the ability to doing anything about their absolute incompetence! But to all consumers out there. Do not do business with Vodacom, you will most surely come to regret it.
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Replies (2)
Vodacom's replyOfficial
12 Jan 2022, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jan 2022, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Jan 2022, 12:16Dear Lulu Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Subscriber Collections Department advised that you need to make contact with the debt collectors to settle the account. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Jan 2022, 12:16
Official
Dear Lulu Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Subscriber Collections Department advised that you need to make contact with the debt collectors to settle the account. Regards Consumer Website Team
Best regards,