1 reviews | Active since Mar 2017
Avoid Vodacom like the plague
<p>MTN resolved a case of identity theft in 1 day for a colleague of mine. It has been 2 months and Vodacom is still to resolve my case of identity theft. The staff are *********** and their systems are broken. Despite assurances that the issue was resloved I was still debited R 11 700. I am still waiting for a refund. Their internet portal still reflects another R 11 000 debit which due to go off at the begining of April. If you are looking to get a new contract please consider MTN, CellC or Telkom Mobile</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
