ML
Man L
1 reviews | Active since Dec 2018
06 Dec 2018, 11:42
Avoid Vodacom Fibre to the Home service - constant failures!
Avoid signing up with FTTH service with Vodacom. They are incapable of keeping it working without constant interruptions. Suburb-wide failures are common and yesterday my SEVENTH fault was logged, which 24 hours later and despite 3 phone calls, remains unfixed. PATHETIC. And I'm not in the bush, I live a two minute drive from Vodacom's HQ in Midrand!!
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Replies (1)Vodacom's replyOfficial
06 Dec 2018, 14:40 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2018, 14:40
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
