Avoid Vodacom Fibre! They're not what they advertise!

Having the WORST EXPERIENCE EVER with Vodacom Fibre... There are so many issues, I don't even know where to start...

1. A vodacom rep came to my home to enquire if I was interested in changing over to Vodacom Fibre, as they were running a special for R499 / month. I was asked to fill out a form to see whether I qualify. Next thing I know, the router was delivered to my home. But seeing that the price offered was good, i decided to keep it, BIG MISTAKE. 2. I've never received a contract, don't receive invoices and instead of R499, each month the amount deducted via eft differs. R799, R899, last month R1789 was deducted, this month R919. And because I don't receive invoices, I don't know what I'm paying for. 3. Calling in to the call centre is a JOKE! They constantly "can't find my account", "will call me back" or "will email me the information", None of these have ever happened. 4. I've moved house almost 3 months ago and I'm still unable to move my fibre from the old address to the new one. So I've been paying ridiculous amounts without even being able to use my fibre.

I'm at my wits end now, don't know what to do anymore!