Avoid Vodacom Fibre

It has now been 13 days that I have not had Fibre. I have spent hours and hours on calls. If it's not Vuma it's Vodacom, now again I get told it's Vuma and for the 4th time I need to wait 24 to 48 hours. I am a Vodacom client, I pay Vodacom not Vuma. I have had numerous ticket numbers and I have probably spoken to close to 100 people if not more. I have even tried to cancel my account with Vodacom without any luck. Another weekend without Fibre. Can this issue urgently be resolved today. I have just been informed that a technician will call me today and come out when they are available. I have been told the same lie yesterday, no technician called me. I want a technician to come out today and solve this issue. I have waited long enough and spent more than enough time on this.