Avoid Vodacom fibre at all costs!!!

Item: Vodacom
Rating: 1
Author: Samantha B

I would give 0 stars if I could. After 6 days without a service that I pay R699 a month for, I finally get an appointment at 11 in the morning with a technician. I come home and start waiting. 2 hours later and I guess he's not in the mood today. Pathetic. Not the first time this has happened.

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Replies (1)

Vodacom's replyOfficial

17 Oct 2024, 12:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Oct 2024, 12:15

Official