Avoid Vodacom Fibre at All Costs

Vodacom Fibre is by far one of the worst ISPs in South Africa. Service downtime happens almost every single week, often lasting for hours or even days. This is completely unacceptable in 2025 when so many of us rely on stable internet to work from home.

Customer service is equally shocking. The call centre agents lack the skills to provide proper support, cannot give clear answers, and often admit they “don’t know” what the issue is. Asking for an ETA on service restoration gets you nowhere, and when you request to speak to a supervisor, you’re simply denied. The after-sales service is as poor as the product itself.

For the high price Vodacom charges, customers are left with unreliable internet, constant disruptions, and zero accountability. It’s clear that their technicians and support teams are either undertrained or uninterested in resolving ongoing issues.

If you value your job, studies, or even basic connectivity at home, avoid Vodacom Fibre at all costs. You’ll be paying premium rates for bottom-tier service.