SM
Sithabile M
1 reviews | Active since May 2012
11 May 2022, 11:47
AVOID VODACOM FIBRE AT ALL COSTS!!
1.5 months without internet because Vodacom refuses to come fix the line. They keep giving a new timeline and ignoring it without giving me an update. DO NOT USE VODACOM FIBRE. RATHER STICK TO YOUR ADSL LINE IF THAT IS YOUR ONLY OPTION. THEY ARE ABSOLUTELY TERRIBLE AND COMPLETELY INDIFFERENT TO THEIR CUSTOMERS.
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Vodacom's replyOfficial
11 May 2022, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team