EA
Edivaldo A
1 reviews | Active since Sept 2022
02 Sept 2022, 14:56
AVOID Vodacom Fibre
My Fibre has been down since 08 August. I have called everyday to follow up. Consultants just say "they have escalated" and have no contact with technicians. It's almost a month now without Fibre. Can't work, watch TV, stream. But they are still de biting. Very useless
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Vodacom's replyOfficial
04 Sept 2022, 13:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team