Avoid Vodacom contracts at all costs.

I am still waiting for feedback on the ****** case where an upgrade was approved without my consent on my account (***1-5) per the below:

I have spoke to multiple consultants, and still my issue is not resolved. I have also just received an invoice for R30k??? This is honestly unacceptable. I have enough evidence to consult a lawyer on this case and I’m ready to escalate it. Can someone get this sorted asap. I’m so exhausted with this process. Someone please get back to me asap.