Avoid Vodacom contracts at all cost

I am extremely disappointed with the service provided by Vodacom. I cancelled my fibre contract on 04/02/2025 and received confirmation of the cancellation on the same day. However, I later received a call from Vodacom stating that the notice was too short for the end of February, and they would cancel it at the end of March instead.

To my surprise, my account was debited for March, and the contract was not cancelled as promised. I wrote an email on 07/04/2025 to inquire why the contract was not cancelled and to request immediate cancellation and a refund. I received no feedback from Vodacom; instead, they cut my line without providing a refund or any explanation. I wrote a review on this platform but still no refund. If I don't get my refund by 16/04/2025, I will have no choice but to dispute the debit order with my bank.

Stay away from Vodacom at all costs.