JP
Jennie P
1 reviews | Active since Jul 2018
12 Jul 2020, 21:39
Avoid Vodacom at all costs!
Worst service ever. My reference number is EC-1ZZR-3655EO but really I just want the CEO to read the email I sent him. Because he won't, I've made it public instead.
https://jenniepratsch.wordpress.com/2020/07/08/an-open-letter-to-vodacom/
I have spent 2 years on this issue.
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Vodacom's replyOfficial
13 Jul 2020, 08:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team