BF
Barend F

1 reviews | Active since Sept 2021

25 Mar 2025, 10:56

Avoid Vodacom at all cost

Vodacom remains the worst network in South Africa. Yet another once-reliable company has completely gone down the drain. If you need a stable connection for your business, stay far away from Vodacom. My network has been switched off without any notification, without any overdue account, and worst of all, without a single person able to give me answers. This is a blatant breach of contract, and as a business owner, it's directly costing me money. Avoid Vodacom at all costs.

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Replies (3)
BF
Barend F's update25 Mar 2025, 11:27
Reviewer Update
After two hours of struggle, and thanks to the assistance of Vodacom Goldfields mall, iets online
Vodacom
Vodacom's reply25 Mar 2025, 11:58
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply25 Mar 2025, 17:42
Official
Hi Barend, 

We are unable to reach you on ***, though we are thankful for your feedback.

We are glad to hear you are back online again.

We will be closing the query from our end.

We hope your service remains Online.

Regards,

Vodacom Consumer Website Team 

Best regards,