CS
Christo S

1 reviews | Active since May 2022

31 May 2022, 09:53

Avoid the Vodacom Fibre service

The worst Fibre line installation experience ever!!!

Phoned the call center numerous times and every time with promises that they'll return my call and send out a technician with no success.

Completely useless service

0
Replies (2)
Vodacom
Vodacom's reply31 May 2022, 10:23
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CS
Christo S's update24 Jun 2022, 16:22
Reviewer Update
This is so ridiculous - it's been more than a month and may query has still not been resolved and my fibre line is not active yet and no consultant ever contacted me!!! Vodacom is beyond useless - I'm cancelling my order right away!!