1 reviews | Active since Dec 2017
After trying to cancel a contract on 3 occasions online, debit orders continued. Was forced to go into the Lakeside mall branch run by the most *********** staff imaginable. one staff member continued to run into the storeroom to tend to her child who she brought to work. it took 2 hours to serve 3 customers in the queue before me. this is not the first instance of terrible service. The MTN branch next door served 18 customers on the same time period.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Becker,
As per our telephone conversation the post was logged in error to Vodacom and was supposed to be logged to Telkom.
Have a lovely day further.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Dear Mr Becker,
As per our telephone conversation the post was logged in error to Vodacom and was supposed to be logged to Telkom.
Have a lovely day further.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
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